Archive for August, 2006

Awecomm on the Airwaves

I had the incredible opportunity to be a guest on Adam Helfman’s radio show, “Hire it Done“ this Saturday, as he broadcast from the site of the Extreme Makeover Home Edition build in Armada Township, Michigan.

It was great to get a chance to tell people about how excited all of us at Awecomm are to be a part of the Extreme Makeover show.  It’s also always fun to talk to people in different industries that really understand the power of the web, and web marketing.

As our on-air discussion rolled on, and I shamelessly ran through the list of services that Awecomm provides, I could see Adam’s eyes light up when he found out that we provide podcasting services.  It turns out that Adam has been considering podcasting his show for some time now, and now Awecomm is going to make it happen for him.

The real point to be made here is that forward-thinking business people are truely excited about web marketing and the tangible value that it provides - they’re not just doing it because of the hype, or because they’re grasping at straws as they try to grow their business.  These innovators are embracing web marketing for all it’s worth.

It’s always very exciting for me to have a conversation with someone like that.  Thanks Adam!

Check out Adam’s blog for more Extreme Makeover Home Edition info, and also the Extreme Makeover Home Edition Detroit Blog for more show info, and a good picture of Adam talking to Rick Marlini from American Heartland Homes.

Extreme Makeover: Home Edition Detroit Blog

For those of you who haven’t heard yet, Extreme Makeover Home Edition has come to our neck of the woods (Detroit).  American Heartland Homes was chosen to build the new home for the deserving family, and partnered with Lombardo Homes (a long-time customer of Awecomm) to get the job done.

AWS was lucky enough to be chosen to develop the website for the project.  We’ve also created a blog for the project that will allow volunteers and participants to post their thoughts and emotions so that they can be shared with the rest of the world.

The project only started this morning, and there have already been a number of people who have shared their thoughts about the project.

We’re incredibly excited about the project and the level of communication that the blog brings to the table!

Advertising and Marketing Have Gone to the Internet; Blog II

Of course advertising and marketing have gone to the internet.  You’ve gone there, right?  I still recall the first time I tried to go onto the World Wide Web… what a silly experience, but with advertising and marketing, it’s a simple philosophy… they will go where you go.  Kind of like a shadow, but generally a bit more colorful.  If you want to reach yourself through advertising, reach out to yourself wherever you’re at.  If your prospective customer is online, you need to go there and meet him/her. 

As a business person, you should consider this…

Your prospective customers are on their computers.  Nearly everyday, they go online.  In fact, I was reading the Economist the other day and I stumbled across an article about this very subject.  According to their research, the Online Publishers Association (a trade group) estimates that the average consumer spends around 23% of their total media time online, yet all web advertising in America equaled about 6% of total advertising expenditures.  Online advertising spend 10 years ago was nothing and then came Bill Gross and Idealab.  They dropped a baby gorilla on the other side of the advertising see-saw.  That gorilla is growing up and the see-saw is tipping.

First, let’s look at the bigger number.  23% of all media time is spent online.  Are you kidding me?  You mean to say that between the televisions, the car radios, home radios; online is actually one-quarter of total media time?  When I think about it, it makes sense.  I’m certain that I do at least that – if not, more.  Why, then does online make up only 6% of total advertising spend?  Is it cheaper to advertise on the internet?  Or, have businesses not yet grasped the strength of online advertising and marketing?

The Wall Street Journal reported last Thursday that advertising on the internet is a $12.5 billion industry.  That’s not including online marketing, which includes email, search and blogs.  Many experts estimate online marketing and advertising to soon eclipse $20 billion as an industry.  Yet, still that is only a nickel out of a dollar in the total ad game?

You mean to say that even though people are spending a quarter of their media time online; even though prospective customers are shopping online, with credit card in hand; even though they can directly access all of your direct and indirect competitors after a short series of mouse-clicks; even knowing how much shopping is done online (Amazon, anyone?); even after all of this, you still don’t spend your advertising budget to get visitors to your site?  And give them what they’re looking for when they get there?  Man, that’s too bad.

The numbers are growing everyday.  Total ad spend is 6% today and will likely be 8% tomorrow.  Think of this… the Wall Street Journal published a story this morning, reporting that Foster’s Beer – Australian for beer – is preparing to launch a web-only U.S. ad strategy.  The site’s slogan?  “TV sucks!”  Is this the opinion of the company, or of the advertiser?  Where the beer goes, the people go; where the people go, the advertising and marketing are soon to follow.

If you’re a business owner, looking to improve your return-on-investment (ROI), you need to look a little harder at the internet.  There are tremendous opportunities there.  Sit down with an educated professional and crunch the numbers.  Compare them with your cost on traditional mass-marketed advertising, I’m certain that you’ll find a viable, online solution that fits your business model, increases business and improves your overall cost-of-acquisition (COA). 

Next time I write, I’ll introduce the topic of PPC, affectionately known as pay-per-click and also touch upon the topic of analytics/measurability and how malleable an online campaign may be.

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What Won’t Fit into the Online Shopping Cart

One of my customers met with me yesterday to talk about the performance of the website we designed for them and the web marketing campaign that we’re currently executing.

Before we dove into our performance metrics, he shared with me that last month, to his amazement, a prospect had visited the website a number of times, and then came to his store and made a purchase on the very first visit. 

No repeat visits; no long sales-cycle.

This story wouldn’t be unique except for the product: a home.  The store:  a model in one of many communities that this developer owns. 

The testimonial was incredibly moving for me to hear, even in light of all that we know about the internet shopper becoming more savvy and less dependant on offline information.

This is an extremely eye-opening experience for any business owner who is still pondering how to sell their product or service online.  Trust me, there’s a way.

How long before you think I can pitch my customer an online shopping cart?  Oh, and if you know anyone looking to buy a jet, I’ve got a great link for them!

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