Our Processes

Online conversion rates average around 2% to 3%. Who’s happy with that?
Whether you’re spending gobs of money on traffic, or you’re just trying to convert what you get for free, you need to make effective use of your visitors.
It’s hard to read the label from inside the bottle. Chances are if you’re on the marketing team or the internal web design team, you’re too close to the business and the product offering. Deep Discovery cuts through this internal view and creates a user-focused website.

Our Clients Have Discovered

Increased online ROI (they feel great about the money they spend on traffic!).
An exponential increase in online leads and sales.
Increased page views per visit.
Reduced bounce rates.
A dead-end free website with effective calls-to-action.
A website aligned with their audience.

Sounds Like a Complex Process. How Long Does it Take?

The process takes around two months to complete. We’ve done it faster by request; the results usually suffer somewhat, but it’s still better than designing blindly.

What Takes You Guys So Long?

You can call us slow, but we prefer to be painstakingly committed to excellence. The time involved is split around 30% meeting with you, and 70% researching, planning, and doing the hard work involved with creating the web strategy and information architecture.

And You’re Not Even Developing the Site?

When the web was young, we could develop you a brochure website and make you an online industry leader. Today it’s not so easy. A customer-focused strategy is absolutely essential to achieving the results that you’re looking for. Before you invest in design and development, take the time to plan; it’s worth it (and our case studies prove it).

Who is Really Working on My Project?

You can read full biographies of our team here. All of us grew up on the web. Our backgrounds vary from design and usability, to marketing, to software development.

Who Came Up With This Thing?

We’ve been doing it for years (eight, to be exact) as part of our web design service. Lately we’ve had a lot of requests along the line of, “we don’t need you guys to develop the site, we just want you to plan it and architect it for us,” so we created Deep Discovery as a stand-alone service.

How Do I Start?

We know this might be a big investment for your business (that’s why there’s no Add To Cart button here). We’d like to start by having a conversation about your business and your goals (it’s usually a good opportunity for you to pick our brains for some free consulting too; we won’t be insulted). Give us a call at 877-293-7999 or fill out this quick form.